🌿 WILD FIBRES — TERMS OF SERVICE

(Last updated: {{29/11/2025})

1. Overview

Welcome to WildFibres. Throughout these Terms of Service (“Terms”), the words “WildFibres”, “we”, “us”, and “our” refer to the business operating this website and offering products and services through it. By visiting our site, browsing our store, or making a purchase, you agree to these Terms, along with any additional policies referenced or linked here.

These Terms apply to all visitors and customers, including shoppers, browsers, suppliers, merchants, content contributors and anyone accessing any part of the website.

If you disagree with any part of these Terms, please discontinue use of our website immediately.

We reserve the right to update or modify these Terms at any time. The most recent version will always be available on this page. Your continued use of the site after changes are posted means you accept the updated Terms.

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

2. Online Store Use & Eligibility

By using this website, you confirm that:

• You are at least the age of majority in your region, OR you are that age and have allowed any minor dependents to use this site under your supervision.

• You will not use our products or services for any unlawful or unauthorized purpose.

• You will comply with all applicable laws in your jurisdiction.

Violations of these Terms may result in immediate termination of access to our services.

3. General Conditions

We reserve the right to refuse service to anyone at any time, for any reason.

You understand that information you submit through the site (excluding credit card details) may be transferred unencrypted and may involve transmission over various networks or systems. Payment card information is always encrypted during transfer.

You agree not to reproduce, copy, sell, exploit or misuse any portion of the Service without written permission from us.

Section headings in this document are included for convenience only and do not affect interpretation.

4. Information Accuracy

While we aim to provide accurate and current information, Wild Fibres cannot guarantee that all details on this site are error-free, complete, or current. Any reliance on the material provided is at your own risk.

Historical information or archived content may not be up to date and is provided for reference only. We reserve the right to modify content at any time, but are not obligated to update information unless required by law.

5. Changes to Products, Services & Pricing

All product prices are subject to change without notice.

We may modify or discontinue any part of the Service at any time without prior notice, and we shall not be liable for any changes, suspensions, or discontinuations.

6. Products & Services

Some items on our website may be available exclusively online and may have limited quantities. All purchases are subject to our Returns Policy.

We make every effort to display product colours and images accurately. However, we cannot guarantee your device’s screen will reflect colours perfectly.

We reserve the right to:

• Limit quantities sold to any individual or region

• Restrict sales at our discretion

• Discontinue products at any time

• Refuse orders that appear suspicious, fraudulent, or intended for resale

We do not guarantee that products or services will meet your exact expectations.

7. Billing & Account Information

We may refuse or cancel orders at our discretion, including those using the same customer account, payment card, or billing/shipping address. If we cancel or adjust an order, we will attempt to notify you via the email or phone number provided at checkout.

You agree to provide accurate and up-to-date account information, including payment details, so we can process orders smoothly.

For more information on returns, please review our Returns Policy.

8. Optional Third-Party Tools

We may offer access to third-party tools or services that we neither monitor nor control. These tools are provided “as is” without warranties or conditions of any kind. Your use of any third-party tools is entirely at your own risk.

New features or services added in the future will also be governed by these Terms.

9. Third-Party Links

Some content or links on our site may direct you to external websites we do not operate. We are not responsible for examining or evaluating third-party content and have no liability for materials, policies, or practices of third-party sites.

Please review their terms before engaging in any transaction through external links.

10. User Contributions, Comments & Feedback

If you send us ideas, comments, suggestions, or other content—whether requested by us or voluntarily submitted—you agree that we may use, edit, publish, or distribute that content without restrictions.

We are not obligated to maintain comments in confidence, respond to them, or compensate you.

You agree that your content will not violate any rights, contain harmful code, impersonate others, or include unlawful or offensive material. You are solely responsible for your submissions.

11. Personal Information

Any personal data you submit through our site is governed by our Privacy Policy.

12. Errors & Inaccuracies

Occasionally there may be errors or omissions relating to product descriptions, pricing, promotions or availability. We reserve the right to correct or update such errors without prior notice, including after an order has been submitted.

13. Prohibited Uses

You may not use our site or services for:

• Any unlawful purpose

• Encouraging others to break the law

• Violating intellectual property rights

• Harassing, abusing or discriminating against others

• Providing false information

• Uploading harmful code or viruses

• Tracking or collecting personal data

• Any immoral or malicious purpose

We reserve the right to terminate access for violation of any prohibited use.

14. Disclaimer of Warranties

We do not guarantee that the Service will be uninterrupted, error-free, secure, or reliable.

You agree that the Service and products offered are provided “as is” and “as available.”

To the fullest extent permitted by law, Wild Fibres shall not be liable for any damages arising from:

• Use or inability to use the Service

• Errors or omissions

• Loss of profits, data, savings, or opportunities

Some jurisdictions do not allow limitations on liability, so these restrictions may not apply to you.

15. Indemnification

You agree to indemnify and hold harmless Wild Fibres, its directors, staff, suppliers, contractors, partners and affiliates from any claim or demand resulting from:

• Your breach of these Terms

• Your violation of any law

• Your infringement of third-party rights

16. Severability

If any provision of these Terms is deemed unenforceable, that portion shall be removed or limited to the minimum extent necessary. The remaining Terms will remain fully valid and enforceable.

17. Termination

These Terms remain active until terminated by you or us. You may stop using the Service at any time.

We may suspend or terminate your access immediately if we believe you have violated these Terms.

18. Entire Agreement

These Terms, together with any policies posted on our site (including our Privacy Policy and Returns Policy), constitute the entire agreement between you and Wild Fibres.

Any ambiguity in interpretation will not be applied against the drafting party.

19. Governing Law

These Terms are governed by the laws of:

300 Motueka River West Bank Road, Brooklyn, New Zealand

Any disputes shall be resolved under the jurisdiction of New Zealand law.

20. Changes to Terms

We may update these Terms periodically. You are responsible for reviewing this page for any changes. Continued use of the site following updates means you accept the revised Terms.

21. Contact Information

If you have questions about these Terms, contact us at:

📧 support@gmail.com