Wild Fibres Shipping Information

NEW ZEALAND (Domestic Shipping)

We ship all orders directly from New Zealand.

Free Domestic Shipping on orders over $180 NZD.
For orders under $180 NZD, shipping will be calculated at checkout.

Delivery timeframe:

• 1–3 business days once dispatched

• Rural areas may take slightly longer

AUSTRALIA

Shipping to Australia is fast and reliable.

• Express and Standard options available

• Rates are calculated at checkout based on parcel size and location

• Delivery typically takes 3–7 business days from dispatch

• Regional areas may take slightly longer

Delivery times are estimates provided by the carrier, and Wild Fibres is not liable for delays once dispatched.

UNITED STATES

Free International Shipping on orders over $300 USD.

For orders under $300 USD, shipping rates will be calculated at checkout.

Delivery timeframe:

• Typically 3–10 business days depending on location

• Tracking included for all orders

No surprise tariff charges are added at checkout.

INTERNATIONAL (Worldwide)

Free International Shipping on orders over $300 USD.

We ship globally using trusted international couriers such as DHL or NZ Post International.

• Shipping rate calculated at checkout

• Delivery usually 3–10 business days depending on your region

• Full parcel tracking included

Important:

• We cannot ship to PO Boxes, APO, FPO, or DPO addresses.

• International customers are responsible for any customs duties, taxes, or local delivery fees charged by their country.

• If customs fees are refused by the customer and the parcel is returned, refunds will be processed minus return shipping costs.

• We are required to declare the full value of your order for customs.

ORDER PROCESSING

• Orders are dispatched within 1–2 business days.

• Orders placed before 10 AM NZT are often dispatched the same day whenever possible.

• You will receive a dispatch email and tracking number as soon as your order ships.

During peak seasons or new collection launches, slight delays may occur.